Good morning and TGIF!
I was talking to Kyle’s wife earlier this week and she mentioned he is very happy working with Megastar. He said we are easy to work with and she is particularly happy that we pay on time, apparently that hasn’t been the case with other companies! Anyway, just wanted to pass that along, have a happy day.
Hello Carlene and Anita,
I am writing this letter to show a small amount of my appreciation for one of your loan specialists, Mr. Christian. Recently my wife and I have been working with Joe and Christian regarding a new home purchase. Due to the fact that this was a short sale the timeline for closing was out of our control. Long story short, the bank gave us 5 business days to gather the documents required to close. Due to the fact that we loved the new house we decided to try and move forward. Despite the odds being against us, our lender Joe submitted all of our paperwork to Christian with a "rush" status. From my first discussion with Christian I felt as though we were in good hands. He was open and honest with his information, he also gave us realistic expectations on the process for getting the loan closed on time. Joe was also an integral part keeping the communication open between the loan process and our real estate agent. Against all odds Christian was able to get our loan approved in 2 days! I know there are a ton of back end processes that must take place and we sincerely appreciate his dedication to making this come together for us. Due to his hard work, expertise, and organization, we are able to close on our new home tomorrow. I am not sure how you recognize employees within your organization but we wanted to make sure you are aware of what he has done for us.
Christian is the one responsible for us being able to close on our new home!
Chris and Leslie
To whom it may concern,
My name is Jennifer, and I am writing to let you know what an amazing lender you have in Dennis. Without Dennis my husband and I would likely still be trying to purchase a home.
Dennis has gone above and beyond for my family since the first time we spoke on the phone nearly two years ago. I contacted Dennis in an attempt to determine how long it would be before my husband and I would be able to purchase a home after losing our home in a bankruptcy. Dennis spent long hours working with us and teaching us how to improve our credit so that when the time was right we would be in a great position to buy. Dennis spent time helping us sort through errors and other issues with our credit and issues with our previous lender. Knowing that it would still be some time before my husband and I would be purchasing a home Dennis still treated us like we were his top priority. He was always available to take our calls or returned them promptly.
Once we finally made it to our magic date and we were able to reenter the real estate market, Dennis faced much adversity with us. We felt like Dennis was as invested in us having a home as we were! We placed several offers on homes that did not work out for various reasons; however, once we found the house that we had our heart set on Dennis was there for every step. Dennis going above and beyond is why my husband and I now have a home for our children, and a home that we can be proud of. Dennis faced a great deal of tension in trying to help us purchase this home, from our part-time real estate agent needing his assistance, to both agents involved in this deal expecting Dennis to do their jobs for them. There was an issue that arose when it was time for closing in which the listing agent made an inappropriate comment to me and Dennis was right there to make sure that the situation was taken care of and that closing was comfortable for both my husband and myself and the seller. Dennis called me after our closing to see how we had settled into our new home. I discussed a concern with Dennis that our home was still listed on the Adams County Foreclosure website, and Dennis helped us resolve this issue. Dennis is and will continue to be our preferred lender.
After closing on our home we have felt a sense of pride and continue to have a bond with Dennis. We feel like he has gone above and beyond for our family and has been truly invested in our future. For that we cannot say enough about Dennis, if all of your lenders have as much compassion, dedication, and drive as Dennis I can see that your company will continue to be strong despite any economic troubles.
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