Important Contact Information for Borrowers
Toll-Free Customer Service Telephone Number:
(855) 622-3195
Customer Service Hours of Operation:
Monday through Friday 8:30 AM to 8:00 PM ET
Saturday: 8:30AM to 5:00PM ET
Borrower Website Address:
Borrower Email Address for Questions and Issues:
MegaStarFinancialCorp@loanadministration.com
Borrower and Third-Party Payoff Request:
(877) 7PAYOFF OR (877) 772-9633
Correspondence Address:
PO Box 77404, Ewing, NJ 08628
Qualified Written Request Address:
PO Box 77423, Ewing, NJ 08628
Lender Placed Insurance Website:
www.mycoverageinfo.com
Borrowers can update their insurance information if they receive a lender placed insurance letter
Property Insurance Bill Should Be Mailed To:
MegaStar Financial Corp., ISAOA, ATIMA,
C/O Central Loan Administration & Reporting
P.O. Box 202028, Florence, SC 29502-2028
Insurance Loss Drafts:
Regular Mail:
Attention: Hazard Insurance Department
PO Box 202033, Florence, SC 29502-2033
Overnight:
Attention: Loss Draft Department
1323 Celebration Boulevard, Florence, SC 29501
Borrower Loan Payments:
Properties located in Western United States (California, Alaska, Arizona, Colorado, Hawaii, Idaho, Montana, Nebraska, New Mexico, Nevada, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming, and Guam)
P.O. Box 54040, Los Angeles, CA 90054-0040
All other states not listed about:
P.O. Box 11733, Newark, NJ 07101-4733
